Customer Testimonials, Comments, & Ratings



Here at SkateboardRampsAndRails.com we greatly appreciate your comments and feedback.  You can provide a valuable service to us by opting into the customer experience survey provided by Yahoo! Stores.  We need to know if we're doing a good job, or if there are areas that need improvement.  The survey takes about 1-2 minutes, and for doing so, we will provide you with a coupon for $10 or 5% off of your next purchase.  By helping us, we help you, and you know that your skateboarder is going to need more equipment down the road.  Thank you for your time and understanding.

Below you will find customer comments regarding every facet of their experience with our store.  Please read on...

Hi Kevin,
    The equipment is awesome!  We have a lot of skaters coming out every Wednesday and Friday (45-55) to use the equipment.  I've heard nothing but positive comments on the quality of the equipment.  The only negative might be the amount of time it took to get (the quarter pipes) here, but even that wasn't too bad.
    Thank you very much for the extra work you did on our order!  It was a pleasure working with you and I've already mentioned you as a contact for several other people.  When I began the process of building a skate park, I contacted about 20 ramp companies for information.  You and Mojo definitely stood out from the rest.
    On a more personal note it was great to work with a Christian brother that saw a real value in this type of ministry.  Already I've seen huge growth in the youth group (around 130 in attendance and still growing).  Teens from the community are coming out and getting saved on a weekly basis.  I really appreciate the extra discounts on the equipment.  I realize you probably made very little (if anything) off this deal.  But I wanted you to know that the sacrifice you made  will be a huge investment and blessing for you and your family.
 
Thanks for everything,
 
God Bless
 
Kevin Philp, Pastor, Glad Tidings Pentecostal Church, Burlington, Ontario
!!TODAY!! ( 20 April Japan time) the rail came in!! THANK YOU THANK YOU!! Even went to school to pick up my son early - I think from the time it was ordered until the time it was delivered took 6-7 days! Now that's shipping! Dillon put it together and skated until the rain forced him inside. However, I took a few pictures and you will have a few of them today! Everyone that we or Dillon know will definitely hear of your service and Co.
A great big huge tremendous bear hug from me, ! his mom - Martina Thank you for all you have done.

Martina J, US Military Base, Japan
The rail arrived today and was a huge surprise.  He is thrilled, and has had a great birthday.  Thanks for your help, Julie.

Julie M, Aliso Viejo, CA
I found this purchase to be very satisfying and I would most definitely buy from them again.

Karen S, Port Orchard, WA
I have shopped plenty of skateboard companies...I have found a class act company in Skateboards ramps, Grinding rails, fun box's and Quarter Pipes...I will buy again!  Thanks Kevin for all your help.

Kevin Manning, NorthPointe Community Church, Fresno, CA
They easily had the best price I could find even with shipping across the country to the east coast. I called to get the status of the order and Kevin was very polite and professional. I did have an order status and thank you email waiting for me from Kevin. My ramp shipped the next day after ordering. Excellent service.

Robert S, Hockessin, DE
Im very happy with your grinding rail! The delivery time was great and I would recommend your company to my friends.

Ben W, Brookfield, WI
Kevin:
Our package arrived today!!  Thanks so much for you urgent handling of this matter.  We appreciate all you do for us!  Have a great Holiday and Happy New Year!
Best Regards,

 

Connie and Karen E (Ryan too!), Orlando, FL
I had typed my city in wrong, I received a phone call shortly after my order to check on the proper mail address. My item was shipped immediately and was in perfect shape!
Great doing business with.

Sherry W, Buffalo, NY
Thank you so much for your prompt delivery, order confirmation and shipping information.  After a recent order fiasco involving an online scooter company, I do so greatly appreciate dealing with such a professional organization.

Sincerely,

Kathy G, Snellville, GA
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This Merchant was great to deal with. They were courteous, and informative. The prices were extremely reasonable, ordering was a breeze, and delivery was prompt. We will be doing business again with this merchant in the future.

Kim F, Ladera Ranch, CA
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent, personal help in deciding the proper choice of equipment for what my kids would like for this surprise gift!

Kristin G, Norwich, VT
Rating: Good
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Bad
Ease of Purchase Rating: Good
Customer Service Rating: OK
Body: The ease of ordering was great and the rail came within a week. However the box was damaged during shipping causing a large scratch on the rail. Ive contacted the company for assistance and they promptly took care of it.

Alan B, Silverado, CA
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Follow up was great, even with my item on back order I still was notified and was given a estimate time of shipment. My product arrived and in very good condition. I plan on doing business with this company again since I have two skaters in my household.

Michael V, Vallejo, CA
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent customer service with timely delivery and a personal reply from a company representative when some doubts concerning the skateboard ramp were expressed. All in all, an enjoyable consumer experience.

Joe C, Tyler, TX
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very good quality, and easy to buy! Great delivery. I will purchase again here, and highly recommend to others.

Larry W, Lewisburg, PA
Rating: Good
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Besides a small glitch in delivery, which was resolved promptly, the sales process was easy and the rail we purchased was the high quality we expected.

Lara H, Stevensville, MD
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Outstanding to work with. They are an example of how a company should do business.

Joe D, New Port Richey, FL
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Sorry for the delay but overall great shopping experience and will refer and use this merchant again.

Jankeith G, Aurora, CO
Rating: Good
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This was a nicely designed product and matched the description from the website.

Scott M, Camas, WA
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Really took care of me with expedited shipping prior to Christmas!!

Doreen S, Carlsbad, CA
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Fair price, fast delivery, and a quality product!

Charles H, San Diego, CA
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Fran S, Plainview, NY
Rating: Good
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Clayton M, West Hempstead, NY
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Ginger B, Byhalia, MS
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Diana J, Gahanna, OH
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Debbie T, Lanoka Harbor, NJ
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Mary A, La Quinta, CA
Rating: Excellent
Comments: It was a pleasure dealing with this merchant. We ordered a ramp and a rail for my son. Both are of excellent quality, and he is thrilled.
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Maryanne V, Highland Lakes, NJ
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

Trevor T, Portland, OR
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Mary R, Coral Springs, FL


SECURE ONLINE ORDERING
Great News!  We've extended our Customer Experience program indefinitely!  What this means to you is that you can save money in the future by completing the Yahoo Customer Experience Survey, which will be sent out to you shortly after you receive your product(s).  By completing the survey we will send you a coupon good for either $10 or 5% off of your next purchase!

When you see this question: "Would you like Yahoo! to send you an email asking you to rate this merchant?" on the Payment portion of the order form, put a bullet in front of "Yes".  When you receive that rating email, click on it and complete it.  It takes about 2 minutes and is very helpful for us at SRR.

Thank you for shopping at SkateboardRampsAndRails.com...

 

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SkateboardRampsAndRails.com is a registered store with the Yahoo! Shopping network, the Internet's most trusted and popular online shopping destination.  We are also registered with the Google, Yahoo, MSN, and Skateboard Directory directories, along with the Open Directory Project.

 

Contact Us To Order By Phone:

905 87th Ave SE

Everett, WA 98205

(425)802-7183

 

WE CAN SHIP INTERNATIONALLY
(Shipping costs can vary greatly depending on location.)
Please email us for rates (supply the city, country, and zip/postal code for an accurate estimate).

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